Returns & Exchanges

At Legacy Billiards, we stand behind the quality of our heirloom furniture and gaming equipment. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

1

Request Authorization

Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back to our warehouse.

2

Secure Packaging

Ensure all items are disassembled and placed in their original packaging with all hardware and assembly instructions included to prevent damage during transit.

3

Ship Your Item

Affix the provided shipping label or use a carrier of your choice to send the package to our returns center, ensuring the RMA number is clearly marked on the exterior.

4

Inspection and Refund

Once our technicians inspect the returned product for quality and completeness, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing